REAL TIME ASSISTANCE

COMUNELLO SERVICE DPT takes advantage of new tecnologies to become even closer to its customers.

We enhanced a Live Assistance system to support our customers in case of necessity pre sale and after sale, ensuring a faster and effective resolution of issues, thanks to the use of a dedicated app.

To access the service, simply install the App on your device and complete the registration procedure, you’ll receive a connection Customer Code.

Contact COMUNELLO SERVICE DPT to get the link or scan the following QR CODE with your Device to download and install the Comunello Application available for Apple and Android devices.

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QR APP REALTIME
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Once the application is installed, you will be able to request a visual check of the product or system; you will be contacted directly by a COMUNELLO SERVICE Technician who will help you fix the issue or clarify any doubts more effectively using the new interactive video call mode with Augmented Reality technology,

Our goal is to shorten distances more and more and reduce the resolution time to effectively help our customers.