The acronym RMA refers to the acronym to identify a Return Merchandise Authorization, that is, an acceptance to repair or replace a product covered by warranty.

COMUNELLO SERVICE Dpt., in collaboration with our authorized sales network, can give support and provide all the information to manage the correct return procedure to all sector specialists.

If you are a COMUNELLO Distributor or Reseller (and you already know your Customer Code), to request repairs or checks on products falling within the terms of the warranty, you must send an RMA request via the web form.

The assigned RMA number, the confirmation of the authorized items and the indications for the management of the practice will be sent via email to the address inserted in the form.